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What to Expect From Your Chimney Sweep Appointment

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When you own a home with a fireplace, you must keep up with maintaining the chimney to keep everything working efficiently and safely, and the most important maintenance task is scheduling an appointment for a professional chimney sweeping and inspection at least once a year. Recommended by the Chimney Safety Institute of America (CSIA), the National Fire Protection Association (NFPA), and other national fire safety organizations, these chimney maintenance services ensure that your chimney system poses no problems that could lead to hazardous situations. Atlas Chimney is proud to offer these services to the residents of the Austin area. All of our chimney sweeps have been certified by the CSIA, which means you can trust their training and experience to do the best job possible. We get a lot of questions from our customers about what they can expect from their chimney sweep appointments, so we thought we would let you know more about these services.

Atlas Chimney will arrive at your home within the time window you were given when you made the appointment.

chimney sweeping brush - Austin TX - Atlas Chimney

We know how busy you are, and we value your time. We will never make you wait around all day for us to show up to sweep and inspect your chimney; however, we cannot guarantee that we can be at your home at a specific, precise time. This is why we will give you a time window of our arrival when you make your appointment. We hope you understand how important this flexibility is to us. Sometimes when we are sweeping chimneys, we run into an unforeseen problem that must be addressed, and this can cause us to run behind schedule. This is why that time window is so important. We are professional chimney technicians, not pizza delivery drivers who are able to get to your house in 30 minutes or less.

Atlas Chimney will take every precaution we can to keep your home clean.

Before we start sweeping, we will place tarps and drop cloths down around your fireplace to protect the area from getting dirty from soot. We also set up special vacuums that will be running during the entire process to keep soot and creosote from even entering your home. After we are finished, we will be sure to leave your home even cleaner than it was when we arrived.

Atlas Chimney will ensure you are safe from the hazards of a chimney fire or a carbon monoxide leak.

When we clean your chimney, we take great care to be sure that we remove every bit of creosote from the inside of your chimney. The CSIA has named creosote as the main cause of chimney fires because it is so flammable. Your risk of experiencing this type of fire is greatly reduced after we have swept your chimney. As we inspect your chimney, we will also be sure that your chimney contains no blockages or damage that could force carbon monoxide back into your home.

If you have not scheduled your annual chimney sweeping and inspection this year, contact us at Atlas Chimney to set up an appointment. We guarantee to keep your fireplace and chimney working efficiently and safely.