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The Silver Lining of Waiting

Before you light the first fire in your fireplace each year, the Chimney Safety Institute of America (CSIA), the National Firecalendar with hourglass Protection Association (NFPA), and other national fire safety organizations recommend that you have your chimney professionally swept and inspected. The reason why this recommendation is made is to ensure that your chimney and fireplace system will work efficiently and safely throughout the winter. Without this professional chimney maintenance service appointment, it can be impossible to know whether or not there are hidden hazards lurking inside the chimney, such as cracks and gaps in the liner. Since the last thing that you need to deal with during the holidays is an accidental house fire caused by a damaged chimney liner, it is important to take care of this professional service before the fireplace season begins. For over 25 years, Atlas Chimney has been known across the Austin, TX region as the best source for professional chimney maintenance, repair, and installation services in the area, and our team of trained and experienced professional chimney sweeps are so busy every fall preparing the chimneys of our customers that it can be difficult to schedule an appointment between September and the end of the year on a date that is convenient for you. We understand that it can be frustrating to wait to use your fireplace until we can sweep and inspect your chimney, so we would like to tell you about the silver lining of having to wait for your maintenance appointment with our CSIA-certified chimney sweeps. We will also share how you can avoid this waiting period next year.

What exactly is the silver lining of having to wait three more weeks until I can use my fireplace?

As we mentioned earlier, it is recommended to have your chimney professionally swept and inspected before lighting the first fire of the year, and this means that many homeowners are in need of professional chimney maintenance services every fall. For over 25 years, Atlas Chimney has had a waiting list for chimney sweep and inspection appointments that begin in September and typically continues throughout the rest of the year. Although we do understand why customers might feel frustrated by this waiting list, we very rarely hear that they will try another chimney sweeping company because they know that our service is worth the wait. They can count on our professional chimney sweeps giving their undivided attention to their chimneys because they know that we value their safety.

How can I avoid having to wait to have my chimney professionally swept and inspected by Atlas Chimney?

We recommend to our customers to forward schedule their annual chimney maintenance service appointments with us to be sure that their fireplaces will be ready to use on the first cool day of the year. After we have swept and inspected your chimney, we will give you the option to go ahead and reserve your appointment time for your next maintenance service. Another suggestion we have to avoid waiting to use your fireplace is to make your chimney sweeping appointment with us in the spring or summer. Since this is our off-season, it can be easier for busy customers to find an available appointment with us on a date that is most convenient for them. Scheduling during the spring and summer is also recommended if you plan to take care of any chimney repairs or make any changes to your chimney. We prefer to do masonry chimney construction and repair services during warmer weather, and you will have plenty of time to have the necessary work done before you want to use your fireplace again in the fall.

What can I expect from my annual professional chimney maintenance appointment with Atlas Chimney?

We are proud to guarantee a mess-free chimney sweeping service, and this is just one of the things that sets us apart from other chimney companies in the area. To protect your home from getting dirty during the appointment, we will place tarps around your fireplace and set up a vacuum that is specifically designed to ensure that no creosote, soot, or other debris enters your home during chimney sweepings. We will then use specialized tools, such as rotating brushes on extended rods, to scrub the inner walls of your chimney. Once we have finished sweeping, we will vacuum away the debris from the firebox and smoke shelf. If we find that creosote in your chimney has built up into a thick glaze on the interior walls, we can use special chemicals to remove this hazardous material and reduce the risk of a chimney fire. A basic Level 1 chimney inspection is included with our annual chimney sweeping service, and you can count on our CSIA-certified professionals to make sure there are no flue blockages or other types of issues that could cause your chimney to be unsafe to use.

Although the wait for a professional chimney maintenance appointment from Atlas Chimney can be frustrating, there is a silver lining of guaranteed excellent service from our qualified and experienced professional CSIA-certified chimney sweeps. Contact us today to schedule your appointment for your annual chimney sweeping and inspection.

Tips to Prepare for Your Chimney Sweeping Appointment

Believe it or not, fall is just around the corner, and this means it is time to get your chimney and fireplace system ready to be able to enjoy cozy and warm fires with your family and friends. According appointmentto the Chimney Safety Institute of America (CSIA), you should have your chimney professionally swept and inspected before you light the first fire of the year to ensure everything will work efficiently and safely. For over 25 years, Atlas Chimney has been providing top quality professional chimney maintenance services to the Austin area, and our CSIA-certified chimney sweeps are committed to making sure that you are completely satisfied with our work. To help you be ready for your appointment with us, we would like to share with you some tips to make the process go as smoothly as possible.

Prepare your hearth area.

The first thing that Atlas Chimney will do during your sweeping appointment is to protect the area around your fireplace by laying down drop cloths. This will help to keep your home clean while we are sweeping your chimney. Since we will need to bring equipment into your home, we do ask that you move all furniture and any other item from the area that surrounds your hearth before we arrive at your home. We will typically need about seven feet of clearance space around your fireplace. We also recommend that you secure all breakable items to prevent a possible accident.

Make sure your fireplace or stove is completely cool.

Safety is our top priority, which is why that Atlas Chimney asks that you do not light a fire in your fireplace or stove for at least 24 hours before your appointment time. A cool chimney and fireplace system will keep our CSIA-certified chimney sweeps out of harm’s way, and we appreciate your attention to this safety request. We also recommend that you check to see if you need to remove any ashes from your fireplace or stove before the day of your appointment.

Ask questions.

We do require that you be at home during your chimney sweeping appointment with Atlas Chimney, and we invite you to watch us work. We love to help our customers better understand their chimney systems, and our professionals are happy to answer any questions you may have. You can count on us to teach you the best practices to use when operating your fireplace or stove.

Atlas Chimney wants you and your family to safely enjoy warm, cozy fires this winter. Contact us today to schedule your annual chimney maintenance appointment with our CSIA-certified professionals.

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