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When Researching Chimney Sweeps, Don’t Forget to Check Online Reviews

Over the past several decades, technology has gone through some incredible changes that have transformed the way that we live our lives. When Atlas Chimney first began serving thefive stars Austin, Texas area, we depended on referrals from our customers to their family, friends, and neighbors who were looking for excellent comprehensive professional chimney services. More than 25 years have gone by since we opened for business, and although some of our new customers have found us from that kind of recommendation from our established clients, more and more people hire us to take care of their chimney and fireplace needs after reading the reviews of our services on Google, Yelp, and other online sources. In fact, recent surveys have suggested that the majority of consumers trust online reviews as much as they do personal recommendations. We would like to take the chance to tell you more about why you should consider online reviews when you are researching chimney sweeps to hire to perform maintenance, repair, and installation services in your home.

Where can I find online reviews of chimney sweeping businesses?

One of the most comprehensive sources of business reviews that you can access via the Internet is Google. Not only does this search engine giant provide consumers with opportunities to write their own reviews, but it also includes reviews that have been left by customers on other websites and social media platforms. Simply type “professional chimney sweeps near me” into the search bar, and you will be given a listing of the companies that are located nearest to your home as well as customer reviews of these companies. Yelp is another great online resource for doing research on available chimney sweeps in your area. With online communities set up in every major city in the country, this website allows its members to share their experiences with just about every type of business in that area. With a user-friendly interface, it is simple to search for the exact type of service that you need and find ratings and reviews about companies that provide that service. You can also download review apps to your smartphone so that you can access reviews when you are away from your computer. Social media platforms like Facebook also provide users with the ability to review and recommend businesses directly from their home pages. These online reviews can be easily found by searching on that platform as well as on various search engine websites.

Why should I consider online reviews when researching chimney sweeps?

When you have recently moved to a new area, it can be challenging to find the best chimney sweep to hire to perform important maintenance tasks such as the annual inspection service. If you do not have friends or family who live in this area to ask for recommendations, reading online reviews of the local chimney companies is an excellent way to know who is the right chimney sweep for your home. Unfortunately, scam artists commonly use chimney sweeping as a way to make money at the expense of homeowners, but thanks to online reviews, this type of dishonest scheme can be easily exposed. Another advantage of checking online reviews when researching chimney sweeps is being able to see how the business handles negative experiences. When someone leaves Atlas Chimney a negative review online, our owner Chris Hess takes the time to reach out to that customer to make amends. We want to go the extra mile to make sure unhappy customers are satisfied with our services. Although it may seem impossible to please everyone, it is important to note how a business responds to negativity.

What is another source to find information about professional chimney sweeps?

When you are looking for a chimney sweep to hire to provide a service in your home, you should always check to see if they have been certified by the Chimney Safety Institute of America (CSIA). Founded in 1983, the CSIA is a non-profit organization that is dedicated to educating, training, and certifying chimney and venting system professionals. Known as the leading expert in the chimney and fireplace industry, the CSIA also promotes public awareness of the best safety practices to follow when operating chimney and fireplace systems. Atlas Chimney is proud to have a team that has received this professional credential. Not only do chimney professionals have to pass a comprehensive examination to earn CSIA certifications, but they must also sign the CSIA Code of Ethics, which ensures that the chimney sweeps engage in honest and fair business practices on every job. You are guaranteed to be treated respectfully and decently by a CSIA-certified chimney sweep.

Hiring a professional chimney sweep does not have to be a challenge. By reading online reviews of sweeps in your area, you can easily find the best professional for your home. If you live in the Austin, Texas area, Atlas Chimney is here for any professional chimney maintenance, repair, and installation need you may have. Contact us today to schedule an appointment with one of our CSIA-certified professionals.

We Use Top Brands

Since 1988, Atlas Chimney has been taking care of the professional chimney and fireplace needs of Austin, TX residents, and we know how important it is to use products and materials of the highest quality. Over our years of providing superior chimney maintenance, repair, and installation services, we have been proud to work with the most trusted brands in the industry. Your safety and satisfaction are our top priorities, which is why we only use the products that we know are from the best brands available. You can count on our professionals to make sure your chimney is prepared for this fireplace season, and we would like to tell you more about a couple of the top brands we use to keep masonry chimneys working safely and efficiently throughout the winter.


ChimneySaver Water Repellent

According to the Chimney Safety Institute of America (CSIA), water penetration is the biggest cause of damage to masonry chimneys, and deterioration can be accelerated during the freeze/thaw cycles of winter. Fortunately, Atlas Chimney can protect your chimney from water penetration damage with our professional chimney waterproofing services. When we waterproof chimneys, we only use products from ChimneySaver because we know that they are the very best brand on the market because they have been tested and proven for decades. Manufactured in Richmond, Indiana, these waterproofing products are specifically made for masonry chimneys. Our professionals have been trained and certified by ChimneySaver, and this means your chimney will be protected for years under extended warranties. We strongly recommend our waterproofing services to give your chimney the best protection against water penetration damage.


One of the most important components of your chimney system is the chimney liner. Not only does the liner protect the combustible parts of your home from heat transfer, but it also keeps the bricks and mortar joints of your chimney safe from corrosive gases and other damaging by-products of combustion. Your safety is our top priority, which is why Atlas Chimney is proud to sell and install stainless steel liners from Olympia Chimney Supply. This trusted company consistently manufactures high quality liners, chimney caps, and other chimney products that are guaranteed to last for years, and we can rely on Olympia to provide excellent services at every level.

In order to provide the best professional chimney maintenance, repair, and installation services in the Austin area, Atlas Chimney only uses the top brands in the industry. Contact us today to schedule your appointment for your annual professional chimney sweeping and inspection services. You can trust us to make sure your chimney is prepared for fireplace season.

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